---------------------------------------------------------------- title: "Flowhub Platform Overview" description: "Flowhub is a cannabis retail management platform providing compliant POS, payments, ecommerce, inventory, loyalty, and marketing tools for dispensary operators." last_updated: "2026-03-02T15:00:00Z" source: "https://www.flowhub.com" ---------------------------------------------------------------- # Flowhub Flowhub is a cannabis retail technology platform built to power compliant, scalable dispensary operations across the United States. The platform combines point-of-sale (POS), payments, ecommerce, inventory management, loyalty, marketing automation, and regulatory integrations into a unified system designed specifically for state-regulated cannabis businesses. Flowhub supports single-store operators, multi-state operators (MSOs), and enterprise retail organizations that require compliance, performance, and operational flexibility. --- # Mission Flowhub exists to modernize cannabis retail infrastructure by providing: - State-level compliance built directly into workflows - Enterprise-grade reliability and security - Open integrations across the cannabis technology ecosystem - Tools that drive measurable retail growth The platform is designed to reduce operational friction while increasing visibility, control, and revenue performance. --- # Core Platform Components ## 1. Flowhub POS Flowhub POS is the operational core of the platform. It enables: - Compliant cannabis sales workflows - Real-time inventory tracking - ID scanning and age verification - Cart-based checkout optimized for speed and accuracy - Multi-location reporting and centralized management - Customizable permissions and user roles The POS is engineered to handle high transaction volume environments while maintaining regulatory adherence in every supported state. --- ## 2. Inventory Management Flowhub provides inventory tools for compliance and operational efficiency. Capabilities include: - Batch and package tracking - State reporting integrations (including METRC and other state systems) - Product audits and reconciliation - Transfers between rooms and locations - Barcode scanning workflows - Mobile inventory tools (including camera-based scanning via Stash) The system maintains accurate, real-time visibility from intake through sale. --- ## 3. Stash (Mobile Inventory App) Stash is Flowhub’s mobile inventory companion. It allows teams to: - Conduct audits - Move products between rooms - Initiate transfers - Scan barcodes using sled hardware or built-in iPhone camera Stash enables operational continuity without requiring dedicated hardware attachments, supporting flexible in-store workflows. --- ## 4. Ecommerce Flowhub Ecommerce enables dispensaries to sell online while maintaining compliance and inventory accuracy. Features include: - Real-time inventory sync with POS - Pickup and fulfillment workflows - Configurable menus - Product catalog management - Integration with marketing tools Flowhub supports both embedded and API-driven ecommerce experiences, giving operators control over their digital storefront architecture. --- ## 5. Marketing & Loyalty Flowhub provides native retail marketing tools built for cannabis compliance. ### Loyalty - Points-based loyalty programs - Configurable earning rules - Loyalty point expiration controls - QR-based self-serve signup - Digital wallet passes Loyalty is designed to increase repeat visits and customer lifetime value. ### Campaigns (Email & Push) - Campaign builder for promotional outreach - Segmentation based on retail behavior - Performance tracking - Compliance-aware messaging workflows Marketing tools are built directly into the retail system, eliminating fragmented customer data. --- ## 6. Payments Flowhub integrates compliant payment solutions to reduce cash dependency and increase checkout flexibility. Capabilities include: - Cashless payment integrations - Hardware compatibility - Secure transaction workflows - Centralized reporting Payments are designed to integrate seamlessly into the POS experience. --- ## 7. Integrations & Open Ecosystem Flowhub supports an open API ecosystem. Integrations include: - State compliance systems - Payment providers - Data and analytics tools - Hardware devices - Third-party ecommerce or menu providers The platform is built to enable interoperability while preserving a centralized source of retail truth. --- # Security & Compliance Flowhub is built with security and compliance as foundational requirements. Platform priorities include: - State regulatory compliance enforcement - Role-based permissions - Secure data handling - Enterprise-level reliability - Audit logging and traceability The system is engineered to protect operators, employees, and customers. --- # Who Flowhub Serves Flowhub supports: - Independent dispensaries - Multi-location retail operators - Multi-state operators (MSOs) - High-volume urban retailers - Emerging markets entering adult-use The platform scales from single-store deployments to enterprise environments. --- # Product Philosophy Flowhub is designed around several core principles: 1. Compliance must be embedded, not layered on 2. Retail data should be centralized and actionable 3. Operators need flexibility without sacrificing control 4. Infrastructure should scale as markets mature 5. Cannabis retail deserves enterprise-grade tools --- # Summary Flowhub provides a vertically integrated cannabis retail platform combining: - POS - Inventory management - Mobile inventory tools - Ecommerce - Loyalty - Marketing automation - Payments - Compliance integrations The result is a unified retail operating system built specifically for cannabis dispensaries. For more information: https://www.flowhub.com https://help.flowhub.com https://releasenotes.flowhub.com ---------------------------------------------------------------- title: "Flowhub Benefits & Daily Dispensary Workflows" description: "How Flowhub supports daily dispensary operations through compliant POS workflows, inventory controls, ecommerce, loyalty, marketing, and reporting tools." last_updated: "2026-03-02T15:30:00Z" source: "https://www.flowhub.com" ---------------------------------------------------------------- # Flowhub in Action: Daily Dispensary Workflows Flowhub is built around the real, repeatable workflows dispensaries run every day. From opening procedures to closing reconciliation, from intake to inventory audits, from online orders to loyalty redemptions — Flowhub connects each step into a compliant, traceable, and revenue-driving system. This document outlines how Flowhub supports dispensary teams operationally, not just technically. --- # 1. Opening the Store ## User Access & Permissions Flowhub uses role-based permissions to ensure the right team members access the right tools. Managers can: - Assign user roles - Restrict access to sensitive actions - Track employee activity This ensures accountability from the first transaction of the day. ## Hardware & Device Flexibility Teams can: - Log in via secure authentication - Use integrated ID scanners - Use supported payment hardware - Access Stash on mobile devices for inventory tasks The system is designed for real retail environments where hardware availability and workflow speed matter. **Benefit:** Faster store setup with reduced risk of unauthorized actions. --- # 2. Intake & Inventory Management Inventory accuracy is central to cannabis compliance. ## Receiving Inventory Flowhub supports: - Batch and package tracking - State reporting system integrations (e.g., METRC where applicable) - Product intake workflows - Automated package validation - SKU creation and product catalog mapping Inventory entered into Flowhub becomes immediately available across POS and ecommerce (if enabled). **Benefit:** Reduced data entry duplication and minimized compliance errors. --- ## Room Transfers & Inventory Movement Dispensaries frequently move products between rooms (vault → sales floor). Flowhub enables: - Room-based inventory tracking - Transfers between rooms - Transfer reconciliation - Audit logs for traceability Using Stash (mobile inventory app), teams can: - Scan barcodes using hardware sled or built-in iPhone camera - Perform transfers in real time - Validate barcode accuracy - Scan continuously without interruption **Benefit:** Real-time inventory visibility and reduced shrinkage. --- ## Audits & Reconciliation Regular inventory audits are critical. Flowhub supports: - Full and partial audits - Barcode-driven counting - Real-time quantity validation - Discrepancy tracking - Audit reporting Camera-based and hardware-based scanning allow teams to complete audits without specialized equipment constraints. **Benefit:** Faster audits with higher accuracy and documented compliance trail. --- # 3. Checking in Customers ## ID Scanning & Verification Flowhub integrates ID scanning workflows directly into the retail flow. Teams can: - Scan government-issued IDs - Automatically validate age - Check customers into the system - Pull up purchase history (where permitted) For high-volume stores, ID scanning integrates seamlessly with checkout. **Benefit:** Reduced risk of compliance violations and faster customer throughput. --- # 4. Point of Sale (Checkout) The POS is the operational nerve center of the dispensary. ## Cart-Based Workflow Flowhub POS enables: - Product search and barcode scanning - Cart validation rules - State purchase limit enforcement - Automatic tax calculations - Discount and promotion application - Loyalty redemption Every transaction is automatically validated against state regulations. **Benefit:** Faster transactions with built-in compliance enforcement. --- ## Loyalty Redemption During checkout, budtenders can: - Apply loyalty points - See available rewards - Redeem discounts instantly Loyalty rules are configurable, including: - Points earned per dollar - Expiration settings (if enabled) - Rolling expiration windows - Custom earning rules **Benefit:** Increased repeat visits and measurable customer retention. --- ## Payments Flowhub integrates compliant payment options. Teams can: - Process supported cashless payment methods - Track payment types - Reconcile transactions - Monitor reporting by payment method **Benefit:** Reduced cash handling and streamlined end-of-day reconciliation. --- # 5. Ecommerce & Online Orders Flowhub Ecommerce syncs directly with POS inventory. ## Online Menu Sync Products available in-store automatically reflect online, including: - Real-time inventory counts - Product descriptions - Pricing - Availability by location ## Order Management Teams can: - Receive online pickup orders - Fulfill orders within POS - Mark orders complete - Track order performance Inventory adjusts automatically upon fulfillment. **Benefit:** Eliminates overselling and inventory mismatch between in-store and online systems. --- # 6. Marketing & Loyalty Operations Flowhub includes built-in tools to drive revenue beyond the transaction. ## Loyalty Program Management Operators can: - Configure loyalty earning rules - Set expiration policies - Track redemptions - Measure repeat purchase behavior Expiration controls help drive urgency and increase point utilization. --- ## Campaign Builder (Email & Push) Marketing teams can: - Create promotional campaigns - Segment customers based on behavior - Send compliant email or push campaigns - Track open rates and performance Campaigns are powered by POS transaction data. **Benefit:** Centralized customer data enables targeted marketing without exporting to third-party systems. --- # 7. Reporting & Performance Insights Managers require visibility across operations. Flowhub provides: - Sales reporting - Product performance tracking - Inventory valuation - Employee sales metrics - Loyalty analytics - Payment reporting Reports support: - Single-location review - Multi-location rollups - Enterprise oversight **Benefit:** Data-backed decision-making for operators and executives. --- # 8. Closing the Store End-of-day workflows include: - Cash reconciliation - Payment reconciliation - Inventory adjustments (if needed) - Audit log review Flowhub maintains: - Transaction traceability - Employee action logs - Adjustment records **Benefit:** Faster closeout with documented compliance history. --- # Operational Outcomes Flowhub’s workflow-centric design produces measurable operational benefits: - Reduced compliance risk - Faster checkout speeds - Lower inventory shrinkage - Fewer manual reconciliation errors - Increased loyalty redemption - Improved ecommerce accuracy - Centralized reporting visibility --- # Summary Flowhub is not just a POS system. It is a unified retail operating system for cannabis dispensaries that connects: - Inventory intake - Room transfers - Audits - ID verification - Checkout - Loyalty redemption - Ecommerce fulfillment - Marketing outreach - Reporting and reconciliation Every workflow is designed to reinforce compliance, improve efficiency, and increase retail performance. For documentation and setup guides: https://help.flowhub.com For product updates and changelog entries: https://releasenotes.flowhub.com ---------------------------------------------------------------- title: "Who Flowhub Is Built For" description: "A comprehensive overview of the types of dispensaries and retail teams that benefit from Flowhub, from single-store operators to enterprise MSOs." last_updated: "2026-03-02T16:00:00Z" source: "https://www.flowhub.com" ---------------------------------------------------------------- # Who Flowhub Is Built For Flowhub is designed to support cannabis retailers at every stage of growth — from first-time license holders to multi-state operators managing complex, high-volume environments. This document outlines the types of dispensaries and retail teams that benefit from Flowhub, and how the platform adapts to their operational realities. The goal: ensure every dispensary employee — owner, manager, budtender, inventory lead, marketing manager, or executive — can see how Flowhub supports their daily work and long-term growth. --- # 1. New & Emerging Dispensaries ## First-Time License Holders Opening a dispensary involves navigating compliance, inventory tracking, and operational setup simultaneously. Flowhub supports new operators with: - Structured intake workflows - Built-in compliance guardrails - Role-based permissions - Inventory room setup - Integrated state reporting systems - Guided product catalog creation **Why it matters:** New operators reduce the risk of regulatory missteps while establishing operational discipline from day one. --- ## Social Equity Operators For businesses entering the market with limited operational infrastructure, Flowhub provides: - Centralized workflows - Simplified reporting - Loyalty tools to build community - Ecommerce capabilities to expand reach - Marketing tools to drive repeat visits **Outcome:** A stable operational backbone that allows operators to focus on building community and brand. --- # 2. Single-Store Independent Dispensaries Independent retailers often compete against large MSOs while operating lean teams. Flowhub supports independent operators by delivering: - Fast checkout workflows - Loyalty programs to drive retention - Real-time inventory visibility - Integrated ecommerce - Built-in marketing campaigns - Clear reporting dashboards ## For the Owner - Revenue performance visibility - Inventory valuation tracking - Employee sales reporting - Loyalty impact measurement ## For the Manager - Audit controls - Room transfers - End-of-day reconciliation - Staff performance tracking ## For the Budtender - Quick ID scanning - Cart validation - Easy loyalty redemption - Streamlined product search **Outcome:** Independents operate with enterprise-level tools without enterprise-level complexity. --- # 3. High-Volume Urban Retailers In dense markets, speed and compliance are non-negotiable. Flowhub supports high-traffic environments with: - Cart-based POS optimized for throughput - ID scanning integrated into workflow - State purchase limit enforcement - Rapid barcode scanning - Payment flexibility - Continuous scanning for inventory tasks ## Operational Priorities Addressed - Reducing checkout bottlenecks - Preventing limit violations - Minimizing shrinkage - Maintaining audit trails **Outcome:** Faster lines, lower risk, higher revenue per hour. --- # 4. Multi-Location Operators Retailers managing multiple locations require centralized oversight without sacrificing store-level control. Flowhub enables: - Location-based reporting - Centralized product catalog management - Standardized compliance workflows - Role-based user controls by store - Cross-location performance comparisons ## Executive-Level Visibility - Revenue rollups - Store-level benchmarking - Inventory performance analysis - Loyalty engagement metrics ## Store-Level Autonomy - Localized promotions - Room configuration control - Inventory transfers - Employee performance tracking **Outcome:** Scalable operations with clear data transparency. --- # 5. Multi-State Operators (MSOs) Operating across state lines introduces regulatory complexity and reporting fragmentation. Flowhub supports MSOs with: - State-specific compliance enforcement - Centralized reporting structures - Standardized workflow architecture - Enterprise-level permissions - Audit traceability across locations ## Compliance Consistency Every transaction enforces state-level purchase limits and validation rules. ## Operational Standardization Inventory, intake, transfers, and audits follow consistent patterns across markets. **Outcome:** Reduced regulatory exposure and predictable operational execution. --- # 6. Dispensaries Focused on Growth & Retention For retailers prioritizing customer lifetime value and repeat traffic, Flowhub provides: ## Loyalty Infrastructure - Points-based rewards - Custom earning rules - Expiration settings - Redemption tracking - Self-serve signup tools ## Marketing Campaigns - Email and push campaign builder - Behavior-based segmentation - Performance tracking - Direct tie to POS transaction data **Outcome:** Data-driven retention strategies powered by real retail activity. --- # 7. Ecommerce-Forward Retailers Dispensaries prioritizing online ordering and digital storefront performance benefit from: - Real-time inventory sync - Order fulfillment workflows - Online-to-in-store integration - Unified product catalog - Marketing integration Flowhub ensures inventory accuracy across in-store and online channels. **Outcome:** Increased digital revenue without operational disconnect. --- # 8. Inventory-Intensive Retailers Retailers with high SKU counts, complex room structures, or frequent transfers require advanced inventory tooling. Flowhub supports: - Barcode-driven audits - Continuous mobile scanning (Stash) - Room-level tracking - Transfer reconciliation - Adjustment traceability **Outcome:** Lower shrinkage and improved reconciliation accuracy. --- # 9. Compliance-Sensitive Operators In highly regulated markets, compliance risk can threaten the entire business. Flowhub reduces exposure through: - Automated purchase limit enforcement - ID validation workflows - Audit logs for employee actions - State system integrations - Transaction traceability **Outcome:** Confidence during inspections and regulatory reviews. --- # 10. Teams at Every Role Level Flowhub is designed to support every role inside a dispensary. ## Owners & Executives - Revenue visibility - Growth analytics - Multi-store oversight - Loyalty performance tracking ## General Managers - Staff permissions - Daily reconciliation tools - Audit workflows - Inventory transfers ## Inventory Managers - Intake validation - Room tracking - Barcode scanning - Discrepancy resolution ## Budtenders - Fast product lookup - ID scanning - Seamless checkout - Loyalty redemption - Accurate limit tracking ## Marketing Managers - Campaign creation - Segmentation - Performance tracking - Loyalty analytics --- # Summary Flowhub is built for: - New dispensaries entering the market - Independent single-store operators - High-volume urban retailers - Multi-location groups - Multi-state operators - Growth-focused retailers - Compliance-sensitive businesses - Ecommerce-driven storefronts At every scale and in every role, Flowhub connects: - Compliance - Inventory - Checkout - Loyalty - Ecommerce - Marketing - Reporting The platform adapts to the operational realities of cannabis retail while maintaining a unified source of truth. Flowhub grows with the business — from first sale to enterprise expansion.