Give customers more ways to pay

Flowhub Pay provides retailers with integrated ways to accept payments beyond cash. Each transaction stays tied to the corresponding sale in Flowhub, creating a smoother checkout for customers and simpler reporting for operators.

Flowhub Pay supports multiple integrated payment solutions, including fully compliant Pay by Bank through ACH. The right solution depends on where you operate, how customers shop, and your transaction volume.

Available options vary by market, sales volume, and checkout experience. Our payments team will help you find the right setup for your business. Schedule a payments consultation to explore the options available to your business.

No. The major card networks won't process cannabis transactions, which is why most dispensaries still run on cash, ATMs, and workarounds. Pay by Bank is the compliant alternative: customers pay directly from a linked bank account, so you can accept digital payments at your dispensary without depending on card rails that were never open to cannabis in the first place.

ACH stands for Automated Clearing House, the secure electronic network used to transfer money between bank accounts in the United States. Governed by Nacha, it powers familiar transactions such as payroll, direct deposit, and bill pay.

Pay by Bank uses these established payment rails to give dispensaries a fully compliant alternative to cash. Customers securely link their bank account once, then authorize payments online, in-store, or for eligible delivery orders. For retailers, it functions like an integrated tender: the exact-to-the-penny transaction syncs with the corresponding sale in Flowhub and funds settle to your business bank account without a separate manual reconciliation step.

Yes. Flowhub Pay uses bank-to-bank ACH rails through approved, cannabis-ready payment providers built to support licensed operators. It is not a repurposed consumer payment product or card workaround. That distinction matters in cannabis: major card networks do not support cannabis transactions, while Pay by Bank provides a legitimate, fully compliant way to accept electronic payments.

The payment provider securely manages the bank connection and authorization, so dispensary staff never see or store customer banking credentials. Because the payment moves directly between bank accounts, no card information is exchanged.

Yes. Flowhub Pay covers ecommerce prepayment, delivery, and the in-store register, so it fits whichever way your customers check out. On online and delivery orders, the customer authorizes payment when they place the order and collection happens automatically — no cash exchanged at the door, no card to run at pickup.

Yes. Supported Flowhub Pay options let customers add an optional tip during checkout, even when they are not carrying cash. The full payment amount, including the tip, stays connected to the corresponding sale in Flowhub for accurate tracking and reconciliation. Tipping availability and configuration vary by payment option and provider.

Yes. You must have an eligible business bank account to use Flowhub Pay. Personal bank accounts are not supported.

If you do not yet have business banking, Flowhub can help. Green Check connects cannabis businesses with a network of participating financial institutions. You can also explore our cannabis banking guide for recommended banks and practical steps for opening an account.