Tact Firm

Partner with Tact Firm and Flowhub

Grow your dispensary retention with strategic loyalty

What is Tact Firm?

Founded by Steve Riparip, Tact Firm helps dispensaries solve their biggest challenge: keeping customers coming back. With a proven track record across 70+ dispensaries in 9 states, Tact Firm specializes in retention systems that recover lost customers, drive repeat purchases, and maximize lifetime value. Their Customer Growth Engine pairs data-driven acquisition with powerful retention marketing, generating over $4.8M in new revenue since March 2024.

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What is Flowhub?

Flowhub is the dispensary growth platform built for high-performing cannabis retailers, proudly made in the USA since 2015. With fast, reliable, and easy-to-use technology, Flowhub powers compliance, point of sale, payments, inventory management, and analytics for over 1,000 dispensaries nationwide. Dispensaries trust Flowhub to process over $3 billion in annual cannabis sales, enabling them to scale efficiently, automate workflows, and deliver exceptional customer experiences.

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Tact Firm and Flowhub are better together.

Retention Health Audit

Tact Firm evaluates metrics at a store to see how bad the retention is and what can be done to fix it.
Lifecycle Strategies

Tact Firm implements messaging funnels to reduce churn, especially after a customer's first purchase and turn them into repeat purchasers.
Revenue Recovery

Tact Firm recaptures lapsed customers and gets them back in the store and in the habit of purchasing regularly.